Con Edison has asked municipalities to share the following information regarding text alerts.
By the end of the year, Con Edison will be automatically enroll customers in texting. This will allow Con Edison to send a weather warning and preparation information before storm(s) arrives. Customers will be able to opt out. Once customers are enrolled, for customers who report their outage to the company, Con Edison will send system and safety updates, including estimated time of restoration.
In the meantime, customers are encouraged to sign up for text alerts today. You can use your cell phone to text REG to OUTAGE (688243) and follow the prompts. You'll need your account number and to confirm your zip code. To retrieve your account number, log in to My Account or check your bill. This information is also located on Con Ed's website at https://www.coned.com/en/services-and-outages/text-alerts.