Water / Sewer
Duties & Responsibilities
The Water Department is responsible for operating and maintaining the potable water treatment and the pumping and distribution facilities in the Town's operated water districts.
The Sewer Department is responsible for operating and maintaining the sanitary sewer collection and pumping systems in the Town's operated sewer districts.
The Town of Mount Pleasant has 9 Water Districts:
- Apple Hill, Mill River
- Bear Ridge Lake
- Mill River
- Old Farm Hill
- Pleasant Ridge
Annual water quality reports are available at the Water Department for each of the districts.
- When are water bills sent and when are payments due?
Water payments are due in the Town Hall offices by 4:30 pm on the due date listed on the bill. Payments postmarked with that date will also be accepted. Payments received or postmarked after the due date are subject to a 5% penalty.
Water Bills Come Quarterly
- December 01 through March 01: Billing Date 3/31, Due Date 4/30
- March 01 through June 01: Billing Date 6/30, Due Date 7/31
- June 01 through September 01: Billing Date 9/30, Due Date 10/31
- September 01 through December 01: Billing Date 12/31, Due Date 1/31
- Who do I call about my water bill?
Town of Mt. Pleasant residents may call the Water Department at 914-831-1062 from 8:30 am to 4 pm, Monday through Friday. Summer hours (4/29 through 9/29) are 7:30 am to 3:30 pm.
- What should I do in case of a sewer backup?
During normal working hours, 8:30 am to 4:30 pm, Monday through Friday, residents should call the Sewer Department at 914-831-1062. At all other times call the Police Department at 914-769-1942. The Police Department will contact Sewer Department personnel and a crew will be sent to inspect the main sewer. It is important that the main line be checked first to make certain that it is not blocked. It is important that you do not remove the sewer clean-out cover in your home until you are certain that the main line sewer is running freely.