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Frequently Asked Questions
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Building Department
What is the procedure for obtaining a Building Permit?
What do I need a building permit for?
Where do I obtain a building permit?
Once I submit a building permit, what happens next?
How long do I have to wait to obtain a permit?
How much do permits cost?
What are the regulations & guidelines for removal and abandonment of oil tanks?
How do I obtain a Certificate of Occupancy?
What happens if I start work without first obtaining a permit?
Are inspections required after the permit is issued?
Do I need any other approvals from other departments prior to the Building Department?
When are stamped plans and construction specifications required?
What if I have a question concerning zoning or construction on a neighbor's property
?
What if I have additional questions concerning permits or code regulations?
When do I need an Elevator Permit?
When do I need a Plumbing Permit?
What do I need to know about Architectural Review Board Applications?
What do I need to know about Zoning Board Applications?
Common drives
Private Road regulations
Expansion
Assessors Department
What do I need for an informal review of the assessment on my residential property?
I'm confused by the assessment process. Who can help?
What type of exemptions are offered and who is eligible?
Can I find out in advance if the assessment will change, and if so, how much?
Will my assessment increase if I improve my home?
I think my taxes are too high. Do I need to hire someone to represent me?
What grievance forms need to be filled out and when are they due?
When is grievance day?
Where do I get forms for STAR and Veterans Exemptions?
Engineering Department
Can I build near wetlands?
Can I buy a town zoning map?
Can I obtain a topographic map for a certain piece of property?
Where is my sanitary sewer lateral?
Can I buy a paper street and build on it?
Highway/Sanitation Department
What about snow removal?
Is compost available?
Where can I get a holiday pickup schedule?
When is bulk pickup? What can I put out for bulk pickup?
What is not accepted at Household Chemical Clean-up Days?
What is accepted at Household Chemical Clean-up Days?
When are Westchester County "Household Clean-Up Days" scheduled?
What is recycable? What isn't?
When is curbside recycling pickup?
When will christmas trees be picked up?
Will the highway department pickup building & construction material?
When is my garbage collected?
When is leaf pick-up?
Where can I purchase biodegradable bags?
When is yard waste collected?
Where do I get a recycling bin?
Justice Department
When is the court in session?
Where do I sue?
Whom can you sue?
Who may not use the Small Claims Court?
Who may use the Small Claims Court?
What is a small claims?
Police Department
What number do I call in an emergency?
I was in an auto accident and need to get a copy of the accident report. How do I do that?
Should I report suspicious activity in my neighborhood?
Why does it sometimes take longer for the police to arrive when I call?
Who do I contact for a pistol permit?
How do I get fingerprints taken for employment, ID, immigration or other non-criminal purposes?
What is the D.A.R.E. Program?
What is the current speeding law?
What are snow ordinance parking restrictions?
Recreation
Can I Bring a Guest to the Pool?
When are summer pool hours?
What is acceptable "Proof of Residency" for Pool ID?
What jobs opportunities are there for summer employment?
Where Can I go Outdoor Ice Skating?
How will I know if programs are cancelled due to inclement weather?
What is the Registration Policy and Procedure?
How can I register for the use of the Mount Pleasant Town Pool?
How can I find out if a recreation department event is cancelled because of inclement weather?
Do infants need pool passes even if they will not swim?
Can I pay with a credit card? Can I get a refund?
Can I register for programs by phone?
What summer camps does the Recreation and Parks Department offer?
For purposes of the Rec and Parks Dept, what is a "Family" ?
What is "Village"?
What is "Town Outside"?
How can I get a program brochure?
How do I post on the Community Sign Board?
Can I rent the Community Center?
Do I need a permit to picnic at the Town Parks?
How do I know if a sporting event has been cancelled?
What are the 2006 Pool Fees?
Who do I Call About Pool Program Cancellations?
Tax Department
When are town/county tax payments due?
When and where do I go to pay my school taxes?
What are the penalties if I pay my taxes late?
Can a third party be notified about taxes?
What about Veteran's Exemptions?
What about Senior Citizen's Exemptions?
What do I do if I am a new homeowner in the Town of Mt. Pleasant?
What do I do if I am no longer escrowing my taxes?
Water/Sewer
When are water bills sent and when are payments due?
Who do I call about my water bill?
What should I do in case of a sewer backup?
What should I do if I have a water leak or low water pressure?
What do I do if I find a water meter reading postcard?
If I move into a new home, how do I get the water bill in my name?
If I move, how can I get a final water meter reading?
How can I save water in the kitchen and laundry?
How can I save water?
Architectural Review Board
What do I need for an Architectural Review Board Application?
Town Clerk
Where can I get a marriage license?
How do I get a train station parking permit?
Where and how can I get a copy of a birth or death certificate or marriage license?
Where do I get a personal ID Card?
Where can I get voting, voter registration and absentee ballot information?
